The Smart Shopper’s Guide
YOUR STYLE & QUALITY GUARANTEE
Q: How can I be sure about the quality and authenticity of BeautyPlanet items?
We guarantee 100% authenticity and premium quality. Every item is hand-selected, and our entire collection is professionally modeled and photographed in our private studio (Royalartsmediaproduction) so you see exactly what you get. We stand by our quality and ethical sourcing.
Q: Is BeautyPlanet fashion affordable?
Absolutely. Our mission is to make trendy, high-quality fashion accessible to all women. We carefully curate our selection to ensure you get the best style and value without compromising your budget.
Q: Where does the BeautyPlanet collection come from?
We believe exceptional style knows no borders. Our team acts as your personal fashion scouts, traveling the globe to find unique, premium suppliers and artisanal manufacturers. Every piece you see is hand-selected, tried, and tested to ensure it meets our rigorous standards for quality and trend relevance before it ever reaches you.
Q: How often does BeautyPlanet update its collection?
Our mission as fashion scouts means we are constantly searching for the latest trends. We introduce new styles and must-have pieces weekly to ensure your wardrobe is always ahead of the curve.
POLICIES & SUPPORT
Q: What is your return and exchange policy?
Your satisfaction is our priority. We accept returns and exchanges within [State Number, e.g., 14 days] of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please visit our dedicated Returns & Exchanges page for full policy details and instructions.
Q: How can I contact you, and where is BeautyPlanet based?
Our dedicated support team is ready to help via email at {beautyplanet238@Gmail.com} or through our social media direct messages. Our base of operations and fulfillment center is located in [196NozhaSt.SantFatema.MasrGdida. Cairo, Egypt].
Where can I find a size guide?
Since we source globally, sizing can sometimes vary. We provide a detailed Size Guide on every product page, along with the model’s measurements and fit notes, to help you choose your perfect fit.
Do I need an account to place an order?
No! You can checkout as a guest. However, creating an account makes tracking your orders and accessing your purchase history much easier for future reference.
What if I receive an item with a manufacturing defect?
While we perform careful quality checks, if an item has a defect, contact us immediately. We will cover all shipping costs and process an immediate exchange or refund upon return confirmation or Visit Our Place.!
Can I return or exchange sale/discounted items?
Items purchased during special promotions or seasonal sales are typically final sale or eligible for exchange only, depending on the promotion terms. Please review the specific policy details on the product page or at checkout.
ORDERS & DELIVERY ESSENTIALS
What are your shipping methods and estimated delivery times?
We partner with reliable local and international carriers. Estimated delivery times are provided at checkout and depend on the destination and the product’s fulfillment process. You can track your order status in real-time using the tracking number sent to your email.
How do I track my order?
Once your order ships, you will receive an email with your tracking number and a link to the tracking page. Please allow 24-48 hours for the tracking information to update.
Can I cancel or change my order?
If you need to modify or cancel your order, please contact our support team immediately (within 2 hours of purchase) as we process orders very quickly. Once an order is shipped, changes may not be possible.
Will my items arrive in separate packages?
To fulfill your order as quickly as possible, items sourced from different regions or suppliers may occasionally arrive in separate packages, though you will be provided with separate tracking numbers for each shipment.
What payment methods are accepted?
We accept secure payments :{walletNumber. Cash on Delivery (COD)].All transactions are protected by advanced encryption technology.
What happens if my package arrives damaged?
We carefully package all items, but in the rare event of damage during transit, please contact our support team immediately (within 48 hours of delivery) with photos, and we will arrange a swift replacement or refund.
